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Contact Details

When you click on a contact, you’ll see their full profile:

Header section:

  • Avatar with initials
  • Full name and position
  • Email and phone (with icons)
  • Tags (click to add or remove)
  • Edit and Delete buttons

Info card:

  • All contact fields (first name, last name, email, phone, position, company)
  • Custom fields (if configured by your admin)
  • Created date

The detail page has 5 tabs:

View and create activities linked to this contact.

  • Click + New Activity to log a call, email, meeting, task, or note
  • See all past activities with type, subject, date, and status
  • Complete activities by checking the checkbox
  • When you complete an activity, a Schedule Follow-up prompt appears

Add and view text notes about this contact.

  • Type a note in the editor and click Save
  • Notes appear in reverse chronological order (newest first)
  • You can edit or delete your own notes
  • Admins and Owners can delete any note

View all deals linked to this contact.

  • See deal title, stage, value, and close date
  • Click a deal to navigate to its detail page

Upload and manage files attached to this contact.

  • Click + Upload to attach a file
  • Supported formats: images, PDF, Word, Excel, PowerPoint, text, CSV, ZIP
  • Maximum file size: 10 MB
  • Download or delete files from the list

View synced emails involving this contact (requires email sync).

  • See email threads with subject, sender, date
  • Click an email to expand and read the full content
  • Click Compose to write a new email
  • Click Reply to respond to an email thread

Click on the tags area in the header to:

  • Add existing tags (select from dropdown)
  • Remove tags (click the X on a tag)

Tags are managed by your admin in Settings > Tags.

If your admin has defined custom fields for contacts, they appear below the standard fields in the info card. Custom fields can be of type: text, number, date, boolean, or single-select dropdown.