Skip to content

Managing Team

Go to Team in the sidebar to see all workspace members. The table shows:

  • Name
  • Email
  • Role — displayed as a badge, or a dropdown to change it
  • Status — Active (green) or Inactive (red)
  • Joined — when they joined the workspace
  • Actions — deactivate or reactivate
  1. Find the user in the Team list
  2. Click their role dropdown
  3. Select the new role: User, Manager, or Admin
  4. The change takes effect immediately

Deactivating a user prevents them from logging in, but preserves their data.

  1. Find the user in the Team list
  2. Click Deactivate
  3. Their status changes to “Inactive”

Deactivated users:

  • Cannot log in
  • Their records (contacts, deals, etc.) are preserved
  • Can be reactivated at any time
  1. Find the inactive user in the Team list
  2. Click Reactivate
  3. Their status changes back to “Active”

The Owner can transfer ownership to an Admin:

  1. This promotes the Admin to Owner
  2. The previous Owner is demoted to Admin
  3. There is always exactly one Owner per workspace